Refund policy

Our 100% Satisfaction Promise

Your trust matters to us. That is why every order is backed by our 100% Satisfaction Guarantee.

If you are not satisfied with your purchase for any reason, contact us within 30 days of delivery and we will work with you to make it right. Depending on the situation, we may offer a replacement, store credit, or a refund of the purchase price.

To begin a return or refund request, please email support@bajaperformancehq.com with your order number and details about your experience.

Refunds are processed back to the original payment method after approval. Original shipping fees are non-refundable unless the issue was caused by an error on our part, a damaged shipment, or an incorrect product.

Because this guarantee is intended to protect real customers, we reserve the right to deny refund requests that appear fraudulent, abusive, or inconsistent with the spirit of this policy.

We built this product to meet a high standard. If your experience falls short, we want to know — and we will do our best to make it right.